Privacy Policy
At PixelPro Solution (www.pixelpro.lk), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our website, you consent to the practices described in this policy.
1. Information We Collect
When you visit our website, we may collect certain information, including:
1.1 Personal Information
- Name, email address, phone number, and company details (provided during registration, checkout, or inquiries).
- Payment and billing information required for transactions (securely handled by PayHere and other trusted third-party payment processors).
1.2 Technical and Browsing Information
- IP address, browser type, device information, and website activity collected automatically via cookies and tracking technologies.
- User preferences and interactions to improve website performance and personalization.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process orders: Ensuring smooth transactions, order fulfillment, and delivery.
- To communicate with you: Providing customer support, responding to inquiries, and sending updates about your orders.
- To enhance your experience: Personalizing content, displaying relevant products, and offering tailored promotions.
- To ensure security: Detecting fraud, preventing unauthorized transactions, and maintaining website integrity.
- To comply with legal obligations: Fulfilling regulatory and financial compliance requirements.
3. Payment Processing and Security
- All payments on www.pixelpro.lk are securely processed through PayHere. We do not store your payment card details.
- PayHere uses encryption and industry-standard security measures to protect your transaction data.
- For more information, please review PayHere’s Privacy Policy.
4. Information Sharing
We respect your privacy and do not sell or trade your personal information. However, we may share information with:
- Trusted service providers: Third-party companies that help us with payment processing (e.g., PayHere), order fulfillment, and website management. These providers follow strict security guidelines.
- Legal authorities: If required by law, court orders, or to enforce our terms and policies.
- Business transfers: In case of mergers, acquisitions, or restructuring, customer information may be transferred to the new entity.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL encryption for secure data transmission.
- Access controls to restrict unauthorized access to personal data.
- Regular security audits to identify and mitigate risks.
However, no online platform can guarantee absolute security. Users are encouraged to keep their login credentials confidential.
6. Cookies and Tracking Technologies
We use cookies and tracking tools to:
- Improve website performance and functionality.
- Analyze user behavior and preferences for a better experience.
- Provide personalized product recommendations and offers.
You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain website features.
7. Third-Party Links
Our website may contain links to third-party websites, including PayHere. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.
8. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected with an updated “Effective Date” at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
📧 Email: contact@pixelpro.lk
📞 Phone: 0719 829 125
🌐 Website: www.pixelpro.lk